Privacy & Hotel Policies
Everything you need to know before and during your stay at Hotel Adriatik — house rules, booking terms and how we look after your personal data.
Last updated: July 8, 2026
Hotel policies
Check-in & check-out
Check-in from 14:00, check-out by 11:00. Early check-in and late check-out are subject to availability — message us on WhatsApp or ask our concierge and we will do our best.
Payment & prepayment
Direct bookings require no prepayment — you pay at the hotel. We accept cash and major cards. All prices are in Euros (€) and include taxes.
Cancellation
Direct bookings can be cancelled free of charge up to 48 hours before check-in. Bookings made through Booking.com, Airbnb or Expedia follow the cancellation terms shown on that platform.
Occupancy
All rooms host a maximum of 2 guests and feature a double bed plus a sofa bed. Please tell us in advance if you plan to travel with a child.
Breakfast
A complimentary buffet breakfast is included with every stay, served daily 08:00–10:00 in our Morning Buffet & Lounge. We do not operate a lunch or dinner restaurant.
Room cleaning
Rooms are cleaned every 2 days. To have your room serviced, simply leave your key at the reception when you go out — our housekeeping team takes care of the rest. Need fresh towels or an extra clean in between? Just ask at reception or message our concierge.
Smoking
All rooms and indoor areas are non-smoking. Smoking is permitted on balconies and outdoor areas only.
Quiet hours
To keep every guest rested, we observe quiet hours from 23:00 to 08:00. Parties and events are not allowed in the rooms.
Children & pets
Children are welcome when staying within the room's 2-guest capacity. Pets are not allowed, except certified assistance animals — please notify us before arrival.
Privacy policy
What we collect
- Booking details — your name, e-mail address, phone / WhatsApp number, preferred language, stay dates and room choice.
- Conversation history — messages you exchange with our team and our AI concierge on this website or on WhatsApp.
- Stay preferences — special requests, arrival times and feedback you share with us, so we can serve you better on your next visit.
How we use your data
Our AI concierge & service providers
How we protect it
Retention & your rights
Contact — data controller
Hotel Adriatik.
Questions about any policy?
Our concierge answers instantly, day or night, in English, Albanian or Italian — use the chat bubble or WhatsApp button in the corner.
